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Administrator (Internal)

May 2, 2026

<p><span style="color: rgb(1, 106, 55); font-size: 24pt; font-weight: bold">Administrator</span></p> <p><span style="color: rgb(126, 155, 57); font-size: 18pt">Operations, UK Remote</span></p> <p><br></p> <p><span style="color: rgb(1, 106, 55); font-size: 18pt; font-weight: bold">Overview</span></p> <p><span style="color: rgb(1, 106, 55); font-size: 10pt">As a successful Administrator, you will ideally, already be working within a Financial Services business and have a good working knowledge of good administrative practices. </span></p> <p><span style="color: rgb(1, 106, 55); font-size: 10pt">Amongst other duties, the post holder will be responsible for logging complaints, working emails, processing payments and producing DSARs when requested. </span></p> <p><span style="color: rgb(1, 106, 55); font-size: 10pt">The successful post holder will also be supporting the team here at Evergreen with our incoming post, organising it and making sure it gets to the right department in a timely fashion.</span></p> <p><span style="color: rgb(1, 106, 55); font-size: 10pt">You will have a great eye for detail, be super organised and have top notch literacy and numeracy skills.</span></p> <p><span style="color: rgb(1, 106, 55); font-size: 10pt">Excellent communication skills, both written and verbal are a must for this role.</span></p> <p><br></p> <p><span style="color: rgb(1, 106, 55); font-size: 18pt; font-weight: bold">Key responsibilities</span><span style="color: rgb(1, 106, 55); font-size: 14pt; font-weight: bold"><br></span></p> <ul> <li><span style="font-size: 10pt">Liaise with debt management companies and IVA practitioners via email and phone.</span></li> <li><span style="font-size: 10pt">Log all DSAR requests and issue them in accordance with set deadlines </span></li> <li><span style="font-size: 10pt">Process manual payment files and allocate to the correct customer account.</span></li> <li><span style="font-size: 10pt">Work through the daily post and allocate to the correct person/department</span></li> <li><span style="font-size: 10pt">Support the wider business with administration duties where required.</span></li> <li><span style="font-size: 10pt">Liaise with the county courts</span></li> </ul> <p><br></p> <p><span style="color: rgb(1, 106, 55); font-size: 18pt; font-weight: bold">Your skills & experience</span></p> <p><span style="color: rgb(126, 155, 57); font-size: 14pt; font-weight: bold">Essential</span></p> <ul> <li><span style="font-size: 10pt">Previous administrative experience, ideally within a financial services business</span></li> <li><span style="font-size: 10pt">Experience of working with Google Workspace (G Drive, G Mail, G meet, G Docs, etc.)</span></li> <li><span style="font-size: 10pt">Data entry experience</span></li> <li><span style="font-size: 10pt">Experience in payment reconciliation</span></li> <li><span style="font-size: 10pt">Excellent attention to detail, passionate about getting it right the first time.</span></li> <li><span style="font-size: 10pt">Ability to work under pressure and meet deadlines.</span></li> <li><span style="font-size: 10pt">Computer literate.</span></li> <li><span style="font-size: 10pt">Strong time management skills with the ability to manage multiple tasks simultaneously to deadlines</span></li> <li><span style="font-size: 10pt">Excellent attention to detail and a commitment to delivering high quality work.</span></li> <li><span style="font-size: 10pt">A strong mindset and a passion for continuous improvement.</span></li> <li><span style="font-size: 10pt">Able to work collaboratively and independently.</span></li> </ul> <p><span style="color: rgb(126, 155, 57); font-size: 14pt; font-weight: bold">Desired</span></p> <ul> <li><span style="font-size: 10pt">Experiencing in working with debt management solutions and insolvency an advantage but not necessary</span></li> </ul><br><hr><div class="fabric-5qovnk-root MuiBox-root css-witlqh" data-fabric-component="Flex"><div class="fabric-5qovnk-root MuiBox-root css-1phs5iq" data-fabric-component="Flex"><div class="fabric-2lfz5e-root MuiBox-root css-jipda8" data-fabric-component="LayoutBox"><p class="fabric-v3bc9l-root" data-fabric-component="BodyText">Location</p></div><div class="fabric-15808a6-root MuiBox-root css-4cxybv" data-fabric-component="LayoutBox"><p class="fabric-958q8r-root" data-fabric-component="BodyText">Georgia (Remote)</p></div><hr class="MuiDivider-root fabric-jcid1o-root MuiDivider-fullWidth MuiBox-root css-40h3v3" data-fabric-component="Divider"></div><div class="fabric-5qovnk-root MuiBox-root css-1phs5iq" data-fabric-component="Flex"><div class="fabric-2lfz5e-root MuiBox-root css-jipda8" data-fabric-component="LayoutBox"><p class="fabric-v3bc9l-root" data-fabric-component="BodyText">Department</p></div><div class="fabric-15808a6-root MuiBox-root css-4cxybv" data-fabric-component="LayoutBox"><p class="fabric-958q8r-root" data-fabric-component="BodyText">Customer Support</p></div><hr class="MuiDivider-root fabric-jcid1o-root MuiDivider-fullWidth MuiBox-root css-40h3v3" data-fabric-component="Divider"></div><div class="fabric-5qovnk-root MuiBox-root css-1phs5iq" data-fabric-component="Flex"><div class="fabric-2lfz5e-root MuiBox-root css-jipda8" data-fabric-component="LayoutBox"><p class="fabric-v3bc9l-root" data-fabric-component="BodyText">Employment Type</p></div><div class="fabric-15808a6-root MuiBox-root css-4cxybv" data-fabric-component="LayoutBox"><p class="fabric-958q8r-root" data-fabric-component="BodyText">Full-Time</p></div><hr class="MuiDivider-root fabric-jcid1o-root MuiDivider-fullWidth MuiBox-root css-40h3v3" data-fabric-component="Divider"></div><div class="fabric-5qovnk-root MuiBox-root css-1phs5iq" data-fabric-component="Flex"><div class="fabric-2lfz5e-root MuiBox-root css-jipda8" data-fabric-component="LayoutBox"><p class="fabric-v3bc9l-root" data-fabric-component="BodyText">Minimum Experience</p></div><div class="fabric-15808a6-root MuiBox-root css-4cxybv" data-fabric-component="LayoutBox"><p class="fabric-958q8r-root" data-fabric-component="BodyText">Mid-level</p></div><hr class="MuiDivider-root fabric-jcid1o-root MuiDivider-fullWidth MuiBox-root css-40h3v3" data-fabric-component="Divider"></div></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...