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Clinical Outcome Specialist

May 1, 2026

12408 Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. SUMMARY: The Clinical Outcome Specialist is responsible for monitoring quality metrics, analyzing data, and relaying improvement opportunities and tactical interventions to our agency locations. The results of this role’s work will be enhanced patient outcomes, improved quality metrics, and improving field staff EMR performance. Schedule: Monday - Friday 8:30am - 5:00pm Location: Remote Travel requirement: As Needed (estimated no more than 10%) Requirements & Qualifications:

Must have a current and valid clinical license (RN, PT, OT).
Certified OASIS Quality Specialist or similar certification preferred, or ability to complete certification in first year of employment.
3 years of clinical experience in a home health setting.
Prior experience participating in quality improvement initiatives is required, with preference for strong knowledge of quality improvement methodologies and best practices.
OASIS experience with demonstrated ability to interpret response rationale.
Effective communication and presentation skills, with demonstrated ability to tailor messaging to audience.
Knowledge of regulatory requirements for home health care.

MAJOR AREAS OF RESPONSIBILITY: Monitor Quality Metrics:

Continuously review and analyze quality metrics and performance data from all agency locations, including both OASIS/outcome measures and patient experience.
Identify trends, patterns, and areas for improvement.

Data Analysis and Reporting:

Prepare and present detailed reports on quality metrics to the management team.
Utilize data analytics to support decision-making and track the effectiveness of implemented interventions.

Quality Improvement Initiatives:

Develop and implement evidence-based quality improvement initiatives.
Collaborate with agency leadership to design and deploy tactical interventions aimed at improving patient care and outcomes.

Education and Training:

Provide training and educational sessions to field staff and agency leadership on quality improvement processes and best practices.
Empower agency leadership with tools and resources to allow for direct intervention.
Assist with interventions and educational initiatives in partnership with agency leadership.

Analytics:

Experience solving ambiguous problems with multiple trade-offs.
Proven capability to analyze data, identify root cause issues, and develop a practical program to affect change.
Detail-oriented and observant.

Compliance and Standards:

Conduct regular audits and assessments to ensure adherence to quality standards.
Report results of trending on a monthly basis.

Communication and Collaboration:

Serve as a liaison between the corporate office and agency locations, facilitating effective communication and collaboration.
Work closely with interdisciplinary teams to support quality improvement projects.

Additional areas:

Homecare Homebase
SHP
Wellsky
Microsoft Office Suite, with high focus on Excel.

We’ll help you put your passion for patient care to work. Apply today! This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. We are an Equal Opportunity Employer.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...