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External Affairs - Southern California Tribal Liaison

May 18, 2026

<h2>When you join Verizon</h2>You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.<h2>What you'll be doing…</h2><ul><li>Serving as Verizon and Frontier’s dedicated Southern California Tribal Liaison, responsible for full-time engagement with tribal governments located within Verizon’s and Frontier’s service territories (at least 50% travel) or where either company has a physical presence.</li><li>Building and maintaining trusted relationships with tribal governments, serving as the primary point of contact for service coordination, issue resolution, and information sharing.</li><li>Coordinating closely with operational teams across plant maintenance, wire center operations, engineering, customer service, and field teams to address service and infrastructure matters impacting tribal communities.</li><li>Facilitating collaboration with executive leadership to escalate service issues, operational concerns, and infrastructure needs affecting tribal governments.</li><li>Working across teams to support plant maintenance activities, service restoration, infrastructure reliability, and customer service responsiveness in tribal communities.</li><li>Providing rapid response and coordination for Out-of-Service (OOS) incidents, ensuring timely communication and resolution for impacted tribes.</li><li>Serving as the primary point of contact for tribal governments, ensuring direct access via phone and email, and providing timely responses to their questions, concerns, and service issues.</li><li>Facilitating open and transparent communication between Verizon, Frontier, and tribal governments on network operations, maintenance, and infrastructure.</li><li>Escalating complex service, policy, or infrastructure issues to senior leadership for prompt resolution.</li></ul><h2>What we're looking for…</h2>You'll need to have:<ul><li>Bachelor’s degree or four or more years of work experience. </li><li>Four or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.</li><li>Demonstrated experience in tribal affairs, government relations, public policy, or community advocacy.</li><li>Familiarity with telecommunications, broadband, cable TV, and utilities policies.</li><li>Demonstrated skills in relationship-building, consensus building, and external advocacy.</li><li>Experience working with all levels of management.</li><li>Willingness to travel extensively within Southern California territory in personally owned vehicle.</li><li>Ability to work both during normal business hours, as well as evenings and weekends should the circumstances require availability. </li></ul>Even better if you have one or more of the following:<ul><li>Strong ties to or membership in a tribal community, bringing firsthand understanding of tribal needs and concerns. </li><li>Public policy, community engagement, or advocacy experience on behalf of a technology, communications, or public utilities business/industry.</li><li>Broad knowledge of Verizon and/or Frontier operations and business functions.</li><li>Strong leadership skills and a proven track record of influencing cross-functional teams.</li><li>Self-starter and evidence of intellectual curiosity.</li><li>Strong verbal and written communications skills.</li><li>Ability to navigate ambiguity and changing priorities in a highly regulated environment.</li></ul>If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.<div><div><div><div><div><div><div><h2>Where you’ll be working</h2></div></div></div></div></div></div></div>In this remote role, you'll work from home with occasional in-person trainings and meetings.<h2>Scheduled Weekly Hours</h2>40<h2>Equal Employment Opportunity </h2>Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.<h2>Benefits and Compensation</h2>Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $90,500.00 - $158,000.00.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...