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Int Claims Spec/Asst

April 30, 2026

Job FamilyClaims<div>About Us </div><div> At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. </div><div><div> </div><div>Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. </div><div>    </div><div>Who We Are </div><div>  </div><div><div>We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. </div><div>Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them. </div><div>We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. </div></div><div>What We Do </div><div> </div><div><div>Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. </div><div> </div><div>Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit <a href="http://www.transamerica.com/" target="_blank" rel="noopener noreferrer">transamerica.com</a>.  </div></div></div>Job Description SummaryHandle the initial processing and follow up of life and/or annuity claims.Job Description Responsibilities<ul><li>Respond to claims notices received from the Call Center or other sources.</li><li>Identify all policies held by the insured within multiple company admin systems.</li><li>Prepare new claim file in AWD system with information for the Examiner who will pay/deny the claim.</li><li>Monitor for requested information and send follow up letters on pending claims as needed.</li><li>Mail claim forms and correspondence to beneficiary or representative.</li><li>Handle escheat prep or other actions as needed.</li><li>Track production numbers.</li></ul> Qualifications<ul><li>High school diploma or equivalent</li><li>One year of claims or related processing experience</li><li>Good understanding of claims and insured search protocol</li><li>Research skills and attention to detail</li><li>Organizational skills</li><li>PC proficiency to handle high volume processing</li></ul> Preferred Qualifications<ul><li>Life and/or annuity claims experience</li></ul> Working Conditions<ul><li>Remote (Call Center) Environment</li></ul>*Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.** Compensation:The salary for this position generally ranges between $37,500-$43,000. This range is an estimate, based on potential employee qualifications, operational needs and other considerations permitted by law. The range may vary above and below the stated amounts, as permitted by Colorado Equal Pay Transparency Rule 4.1.2.Bonus Eligibility: This position is also typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at Company Discretion.Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.Disclaimer: Beware of fake job offers!We’ve been alerted to scammers impersonating Transamerica recruiters, particularly for remote positions. Please note:<ul><li>We will never request personal information such as ID or payment for equipment upfront.</li><li>Official offers are sent via DocuSign following a verbal offer—not through text or email.</li></ul> This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits <ul><li>Competitive Pay </li><li>Bonus for Eligible Employees </li></ul> Benefits Package <ul><li>Pension Plan </li><li>401k Match</li><li>Employee Stock Purchase Plan</li><li>Tuition Reimbursement</li><li>Disability Insurance</li><li>Medical Insurance</li><li>Dental Insurance</li><li>Vision Insurance</li><li>Employee Discounts</li><li>Career Training & Development Opportunities</li></ul> Health and Work/Life Balance Benefits <ul><li>Paid Time Off starting at 160 hours annually for employees in their first year of service.</li><li>Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).</li><li>Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars </li><li>Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.</li><li>Adoption Assistance</li><li>Employee Assistance Program</li><li>Back-Up Care Program</li><li>PTO for Volunteer Hours</li><li>Employee Matching Gifts Program</li><li>Employee Resource Groups</li><li>Inclusion and Diversity Programs</li><li>Employee Recognition Program</li><li>Referral Bonus Programs</li></ul> Inclusion & Diversity    We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.   To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.    Giving Back    We believe our responsibilities extend beyond our corporate walls. That's why we created the <a href="https://www.transamerica.com/why-transamerica/aegon-transamerica-foundation" target="_blank" rel="noopener noreferrer">Aegon Transamerica Foundation</a> in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.      Transamerica’s Parent Company  <a href="http://www.aegon.com/" target="_blank" rel="noopener noreferrer">Aegon</a> acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.   * As of December 31, 2023

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...