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Outside Sales Advisor

April 30, 2026

Our associates celebrate lives. We celebrate our associates.Pre-Arrangement Advisors are responsible for generating sales thru company-provided leads from multiple channels. Our primary focus is in-person meetings with families and preplanning seminars regarding prearranging. We also have the ability to sell remotely when necessary, and the Company will provide necessary telecommunication platforms to the Pre-Arrangement Advisors.JOB RESPONSIBILITIES <ul><li>Convert Company provided leads into sales.</li><li>Maintain a network of customers from Company provided leads.</li><li>Builds and maintains a network of sources from which to identify new sales leads.</li><li>Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.</li><li>Demonstrates the functions and utility of products or services to customers based on their needs.</li><li>Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.</li><li>Daily use of SalesForce or applicable CRM system.</li><li>Attend daily/ weekly/monthly calls, training, call blocks, floor time in the office or home.</li><li>Report daily, weekly, monthly sales and appointments to Sales Manager</li><li>Comply with industry compliance during the entire sales process</li><li>Other responsibilities as assigned.</li></ul>MINIMUM Requirements Education <ul><li>High school diploma or Equivalent</li></ul>Certification/License<ul><li>Appropriate Funeral Director License in Specific States Only</li><li>First 30 days of employment complete PAA Curriculum Certification Dignity University</li></ul>Experience<ul><li>2-5 years of Business to Consumer, Inside Homes/Remote Sales experience (preferred but not required)</li><li>1-2 years of industry experience (preferred but not required)</li><li>3-5 years in transferable experience</li></ul>Knowledge, Skills and Abilities<ul><li>Exceptional level of professionalism</li><li>Strong telephone, interpersonal and communications skills</li><li>High level of compassion and integrity</li><li>Strong “one call/visit close” ability</li><li>Must be able to multi task, set priorities and manage appointments</li><li>Experience with in-home and/or seminar based sales preferred</li><li>Proficient computer skills required, with experience working on a tablet preferred</li><li>Independent, self-reliant, and self-motivated</li></ul><ul><li>Excellent Customer Service Skills.</li><li>Conveys information clearly and concisely in written and spoken communication</li><li>Resolves problems and provides solutions to customers in a timely manner</li><li>Time management and organizational skills</li><li>Entry level Microsoft Office Suite (Word, Excel, Outlook)</li><li>Reliable transportation</li><li>Own a Cellphone</li></ul>Work CONDITIONS When considering the work hours associated with this job, the following factors may apply:<h2></h2><h2>Work Environment</h2><ul><li>Work indoors and outdoors during all seasons and weather conditions</li><li>Limited amount of local and/or multiple location traveling</li><li>Traveling to customer’s homes and local Business</li><li>Business casual attire is required when in contact with customers. </li></ul><h2>Work Postures</h2><ul><li>Frequent, continuous periods of time standing</li><li>Sitting continuously for many hours per day</li><li>May required climbing stairs to access buildings frequently</li></ul><h2></h2>Total Compensation: $85K to $100+ No cap on earnings potential - Full-timeIf you are a hard-working individual with a proven track record of success, and if it is time to find your 'WHY,' please contact us to learn more.Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>Health insurance</li><li>Health savings account</li><li>Professional development assistance</li><li>Referral program</li><li>Retirement plan</li></ul>Postal Code: 60515Category (Portal Searching): SalesJob Location: US-IL - Downers Grove

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...