[Remote] Customer Support | Cruise Specialist | Remote

Note: The job is a remote job and is open to candidates in USA. Aisles & Abroad is seeking service-focused and detail-oriented individuals to join their team as Customer Support Cruise Specialists. This role involves assisting clients with cruise planning, reservation coordination, and providing a smooth and enjoyable booking experience from start to finish.

Responsibilities

  • Assist clients with exploring cruise options, itineraries, and onboard experiences
  • Support the booking and confirmation process for cruise reservations
  • Respond to customer questions regarding destinations, cruise lines, and travel requirements
  • Review reservation details to ensure accuracy, including dates and traveler information
  • Maintain organized records of client bookings and communications
  • Provide timely follow-up and support before and after travel

Skills

  • Strong communication skills with a customer-first approach
  • Detail-oriented with the ability to stay organized
  • Comfortable using online systems and booking tools
  • Ability to work independently in a remote or structured environment
  • Customer service, hospitality, or administrative experience is helpful but not required

Benefits

  • Structured onboarding and role-specific training
  • Access to cruise booking platforms and travel resources
  • Ongoing development and support
  • Flexible work environment
  • Collaborative and team-oriented culture

Company Overview

  • Aisle & Abroad is a modern wedding, event, and destination experience studio specializing in beautifully curated celebrations and meaningful journeys. It was founded in 2022, and is headquartered in , with a workforce of 11-50 employees. Its website is https://aisleandabroad.online/.

 

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