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Sprinklr Implementation Specialist - Remote US

May 2, 2026

Social Factor is looking for a remote, US-based, part-time, Implementation Consultant is to provide Sprinklr admin configuration services in partnership with Social Factor and Client teams. The Implementation Consultant will optimize the usage and output of Sprinklr to meet the clients’ business needs, increase ROI through automation and efficiencies, and improve end-user experience. This is both a technical role and a client-facing role. We are hiring from the following states: Arkansas, Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Nevada, New Mexico, New York, North Carolina, New Jersey, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia.Responsibilities:<ul><li style="list-style-type:disc;">Assess the marketing goals of internal and external teams and translate them into a clear, custom roadmap of recommended technical solutions.</li><li style="list-style-type:disc;">Create and QA Sprinklr configurations to ensure the platform is being used to its utmost potential. </li><li style="list-style-type:disc;">Provide technical expertise and in-depth investigation to troubleshoot any issues that occur within Sprinklr. </li><li style="list-style-type:disc;">Collaborate with end-users in Sprinklr from Social Care, Analytics, Advertising, PR, Marketing, and other departments.</li><li style="list-style-type:disc;">Write timely, accurate, and clear documentation of Sprinklr configuration details for internal and external purposes, when necessary.</li><li style="list-style-type:disc;">Be proactive, provide platform best practices, and anticipate needs for existing clients.</li></ul>Requirements:<ul><li style="list-style-type:disc;">This position requires a demonstration of technical aptitude that translates into programming and/or software deployment management; 1-2 years of Sprinklr or similar platforms is a plus. </li><li style="list-style-type:disc;">Completion or near completion of a BA or BS in Marketing, Technology, or other related fields is required.</li><li style="list-style-type:disc;">Some programming experience is desired. </li><li style="list-style-type:disc;">Social media literacy and proficiency are desired.</li><li style="list-style-type:disc;">A pattern of solving problems, showing energy, motivation, enthusiasm, and commitment to client satisfaction and success is critical in this role.</li><li style="list-style-type:disc;">Excellent verbal and written communication skills are essential; must be able to create and deliver compelling, polished documentation.</li><li style="list-style-type:disc;">Minimum of Windows 10 and macOS 12.X</li><li style="list-style-type:disc;">Internet speed requirement of a minimum of 50 mbps</li></ul><div style="list-style-type:disc;">Social Factor is a social media agency that believes in the power of Human Connection. Our talented teams take the fear out of scale and unleash our clients’ brands to listen, reach, and respond. Now is an exciting time in Social Factor's growth, we have opportunities working with Fortune 100 and Fortune 500 companies. </div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...