Integrated Care Assistant REMOTE NV, KS, ND, SD

About the position

Our assistants are more than just administrative; they are our foundation for success! DaVita Dialysis is looking for its next administrative assistant to guide and direct business initiatives from the ground up! We are looking for someone with proven excellence in an administrative role, and who is an articulate communicator both in person and electronically. DaVita is looking for an individual who will go above and beyond to extend the highest level of customer service possible. If this sounds like you, continue reading! As a DaVita administrative assistant you will be called on to organize and schedule many events for your department. An ability to work with Microsoft Office applications is a MUST! You will constantly be learning new processes and technological applications, so we are looking for someone with a desire to grow personally and professionally. You will be asked to arrange meetings, make travel plans, and schedule appointments for your department. Organizational skills are a must! DaVita functions as a very fast-pasted work environment, so your ability to work at a high level of proficiency with little supervision is essential. We will put your multi-tasking skills to the test! Our INTEGRATED CARE ASSISTANTS are more than just administrative, they are our foundation for success!!!! This position provides administrative support to DaVita Integrated Kidney Care Teams (i.e. RN, NP) and other members of the Integrated Care National Team. The Integrated Care Assistant collects, verifies, and enters information into appropriate medical record systems. Details: Full-time remote role, Monday - Friday Ideal candidate MUST reside in Mountain Standard Time Zone Market Starting time between 7:00 and 8:30 am MST Competitive Healthcare, Paid Time Off and 401k Benefits Community-based Work Culture Room for Growth and Professional Development Opportunities Fortune World's Most Admired Companies

Responsibilities

  • Collect, verify, enter, and maintain data and medical record information in the DaVita Integrated Kidney Care medical management database including but not limited to patient, provider, and payer contact and referral information.
  • Communicate with hospitals, track patient admissions/discharges
  • Transcribe lab results, and follow up with providers for confirmation of services
  • Monitors reports and data feeds, and communicates with the Integrated Care Team to ensure data is current and complete
  • Attend team meetings, conferences, and training as required.
  • Know, understand, and follow teammate guidelines, employment policies, and department or company procedures.
  • Consistent, regular, punctual attendance as scheduled is an essential responsibility of this Integrated Care Assistant / Medical Administrative Assistant position.
  • Other duties and responsibilities as assigned

Requirements

  • High School diploma or equivalent required
  • Prior administrative experience required
  • Proficiency in navigating MS Office applications and other databases
  • Deals with confidential information using discretion and judgment
  • Professional verbal communication and telephone etiquette
  • Basic proficiency with the Medical Information System Technology (MIST) within 60 days of employment or position change required

Nice-to-haves

  • Prior REMOTE work experience is a bonus

Benefits

  • Competitive Healthcare
  • Paid Time Off
  • 401k Benefits
  • Community-based Work Culture
  • Room for Growth and Professional Development Opportunities
  • Fortune World's Most Admired Companies
  • Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
  • DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...